Refund Policy

Last updated: January 3, 2026

This Refund Policy explains when refunds are issued following an approved return.

Refund Processing

  • Refunds are processed only after returned items are received and inspected
  • Approved refunds are issued to the original payment method
  • Processing time is up to 14 days from approval

Original shipping costs are non-refundable unless required by applicable law.

Refund Exclusions

Refunds will not be issued for:

  • Items that do not meet return eligibility requirements
  • Sale or personalized items

Disputes & Chargebacks

If you experience an issue with your order, we encourage you to contact us directly before initiating a payment dispute. Unauthorized chargebacks may delay resolution.

Contact

info@houseofleighton.com